In order to transition the property from construction, a detailed process was developed to ensure that the building was commissioned properly to identify and resolve any deficiencies related to the construction and or operation of the building. This ensured each tenant would receive a pleasant business experience when they leased space in their new environment. Leasing services provided a detailed marketing program in efforts to lease space in the building. Meanwhile, Property Management services aggressively pursued knowledge on how to operate a wetlands landscape in order to maintain and protect the rather large investment.
In the end, both the transition and commissioning processes were successful. From a leasing prospective, the property was leased to 65% within the first 8 months of opening. Since then, tenant retention has remained at 90 percent. The team credits the project’s success to the initial work in the implementation of the commissioning process, the rectification of all operating issues and the proactive approach to management with aggressive expectations. This also assisted in the development of the other buildings within INTECH’s 165 acre Office Park. This project was also responsible for the operating motto “Every day is a SHOW DAY.” In order for this motto to be carried out effectively, Ownership and each individual within the management operational staff has to buy-in to being successful and fully embrace the company’s cultural beliefs.